Friday morning I had an 8 AM meeting at one of our schools 20 miles from home. I built in enough travel time to stop at Starbucks for a tall bold. That's it...nothing fancy...I'm strictly a black coffee kind of girl in the mornings.
When I walked in at 7:40 there were nine people in line. Two people were preparing drinks, one person was asking customers what they wanted and writing it down on the cup, and one person was collecting money AND heating and bagging pastries. It seems like all nine people, or at least the ones I stayed long enough to hear place an order, wanted complicated drinks and a pastry, heated of course. I stood there for seven minutes and only three people paid and moved to the side. I couldn't wait. I didn't huff or puff...I didn't make a snide remark under my breath. I couldn't...I didn't have enough energy without my tall bold!!! I just walked out and got in the car.
It seems to me that during the morning rush, they could have some kind of express lane for people like me who just want a plain old cup of joe (and shouldn't have to wait forever to get it.)
I believe I'll send Starbucks an e-mail from the Land of Belle. I'll let you know if they respond!